Responsible Gaming is part of how we serve eligible adult members at AAVIP88. We encourage clear limits, accurate eligibility checks, and access to assistance when gambling becomes difficult to control. Read the guidance below to protect personal finances, recognise warning signs, and understand the available exclusion routes.
Responsible Gaming in the Community
Online gaming can provide entertainment for eligible adults, but it also involves financial and personal risks. Underage participation or loss of control can harm a player and the people around them. Eligibility and spending safeguards therefore matter before a session begins.
AAVIP88 Responsible Gaming in the Community
We aim to support informed participation and practical player protection. Responsible Gaming includes recognising when to pause, securing a shared device, and asking for help before difficulties become more severe. It should remain part of ordinary account use rather than a response only after a major loss.
Eligibility Beyond the Age Requirement
Participation is limited to players aged twenty-one (21) or older under Presidential Decree No. 1869, as amended by Republic Act No. 9487, and applicable PAGCOR rules. Government officials and employees, members of the Armed Forces of the Philippines and Philippine National Police, PAGCOR personnel, licensee employees and Gaming Employment License holders, students, and persons in the National Database of Restricted Persons are subject to the applicable prohibitions. Immediate relatives covered by the governing restrictions, including spouses, children, and parents, must also respect those requirements.
Age verification:We request accurate personal details and appropriate identification to check age and eligibility. An account can be restricted while a concern is investigated, and ineligible members must not participate. Do not use another person's identity or account to avoid a restriction.
Protection from underage targeting:Advertising and promotional activity must not be directed at minors or other ineligible players. Adult members should also prevent children from accessing gaming accounts or payment information.
Shared Measures for Safer Access
Members can help prevent underage or unauthorised access by controlling shared devices and keeping credentials private. Follow these precautions at home:
- Help prevent underage access by following these device and account precautions.
- Use suitable parental controls or content-blocking software on devices that children can access.
- Control personal devices: Do not leave a computer or phone unattended while a gaming account is signed in. Lock the device or log out before another person uses it.
- Keep payment details private: Do not share card, wallet, or bank credentials with children or another person who could use them to fund an account.
- Avoid saved login access on shared devices: Disable automatic sign-in where it could allow an unauthorised user to open the gaming account.
- Use separate device profiles: A child can have a restricted computer or phone user profile for ordinary activities. This means a device profile, never a gambling account.
Responsible Gaming Through Personal Limits
Plan both spending and time before playing. Clear limits help you recognise when a session is affecting finances, concentration, or family responsibilities.
Responsible Gaming Through Spending and Time Controls
Limit the amount at risk:Set a budget that you can afford to lose and review the cost of each wager. Deposit limits and loss limits can support that budget where the account controls are available.
Keep entertainment separate from income:Do not treat gambling as a way to pay bills, repay debt, or earn a reliable income.
Avoid chasing losses:Do not increase stakes or extend a session merely to recover money already lost.
Do not borrow to play:Keep loans, essential expenses, and funds belonging to another person out of the gaming budget.
Pause when emotions interfere:Stop if anxiety, anger, low mood, or excitement makes it difficult to follow the plan. A cool-off period can create space away from betting.
Limit session time:Set a stopping time, use session reminders and reality checks where offered, and take regular breaks. Ask our support team about the available controls if you cannot locate them.
If you find it difficult to control play, consider the questions below. A concerning answer can be a reason to seek assistance; you do not need to wait until most answers are yes.
- Have you neglected work to spend more time gambling?
- Have you lied or borrowed money to fund gambling?
- Has gambling affected your emotional wellbeing?
- Has gambling led to debt or unpaid bills?
If any of these concerns applies, stop and seek support. Consider speaking with a trusted person or an independent service, and ask about account restrictions or exclusion instead of trying to recover losses.
PAGCOR Self-Exclusion
PAGCOR's self-exclusion framework allows a player to request exclusion for 6 months, 1 year, or 5 years. Follow the official application process and supply the required identification; approved exclusion is recorded through the National Database of Restricted Persons and applies across the covered PAGCOR-operated and regulated services. Do not try to bypass an exclusion through a duplicate account or another person's credentials.
Independent Support Contacts
Independent assistance can help when gambling affects wellbeing or finances. You can contact Life Change Recovery Center at +63 2 8373 2299 or Bridges of Hope at +63 917 509 8826; confirm current availability with the centre before arranging an appointment. PAGCOR guidance also identifies [email protected] for responsible-gaming enquiries, while the current PAGCOR responsible-gaming enquiry address is [email protected]. Check the official exclusion instructions before submitting an application. These contacts are separate from our member support service.
Conclusion
Responsible Gaming means keeping adult eligibility, financial limits, and personal wellbeing central to participation. Protect shared devices, stop when control becomes difficult, and use independent assistance or PAGCOR exclusion when needed. We encourage members to treat gaming as optional entertainment and to ask for help promptly when a concern arises.